Do not press 1 to speak with customer support.

If you get an unexpected call or message about a problem with any of your accounts, hang up. They’re trying to steal your personal information, like your account password or your credit card number. In both scenarios, the scammers say you can conveniently press 1 to speak with someone (how nice of them!). In fact, they say your account may have been breached. In another twist on the scam, you get a recorded message that says there’s been suspicious activity in your Apple iCloud account. Your browser does not support the audio element. It could be a suspicious purchase, a lost package, or an order they can’t fulfill.

The message says there’s something wrong with your account. In one version of the scam, you get a call and a recorded message that says it’s Amazon. Here’s what you need to know about these calls. Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. Identity Theft and Online Security Show/hide Identity Theft and Online Security menu items.

Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Emails, and Texts menu items.

Money-Making Opportunities and Investments.

Jobs and Making Money Show/hide Jobs and Making Money menu items.

Credit, Loans, and Debt Show/hide Credit, Loans, and Debt menu items.

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Amazon customer services phone number